Shipping policy
At Trove & Tone, we’re committed to processing and shipping your order as efficiently as possible.
Please review the details below to understand how your order will be processed and delivered.
Processing Time
Please allow 1–3 business days for order processing before shipment.
Processing times may be extended during holidays, promotional periods, or periods of high order volume. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Estimates
We offer worldwide shipping with transparent delivery timelines and tiered pricing. Standard shipping is FREE for most standard items (such as jewelry and small lifestyle objects).
After dispatch, international orders may require additional transit time due to global transportation logistics and customs processing. Delivery timelines may vary depending on the destination country and local customs procedures.
Shipping Options
| Shipping Method | Estimated Delivery Time | Shipping Fee |
| Standard | 6 – 12 business days | FREE |
| Express | 5 – 8 business days | $15 USD |
Special Shipping Surcharges & Bundle Offers
Due to fragile packaging requirements, extra-long dimensions, and elevated international air freight costs, specific surcharges apply to select oversized home decor items:
Floral Stems
| Item Type / Quantity | Standard Shipping | Express Shipping |
| Single Standard Floral Stem | $10 USD | $25 USD |
| 2+ Standard Floral Stems | FREE | $15 USD |
| Lotus Stem & Lotus Bud Stem (Size L) (Extra-long) | $15 USD | $30 USD |
Vases
| Vase Size | Standard Shipping | Express Shipping |
| Size S | FREE | $15 USD |
| Size M | $20 USD | $40 USD |
| Size L & XL | $30 USD | $60 USD |
Bundle Offers (Vase + Floral Stems)
| Bundle Combination | Floral Shipping Fee | Total Standard Shipping |
Total Express Shipping |
| Size S Vase + 1 or more Floral Stems | FREE (Waived) | FREE | $15 USD |
| Size M Vase + 1 or more Floral Stems | FREE (Waived) | $20 USD | $40 USD |
| Size L / XL Vase + 1 or more Floral Stems | FREE (Waived) | $30 USD | $60 USD |
Once your order has shipped, you can track its delivery status and detailed shipping updates in the “Track Order” section located at the bottom of our homepage.
Customs and Import Taxes
We cover all import duties, VAT, and taxes. The price you see at checkout is the final price you pay. You will not be charged any additional fees upon delivery.
Delays & Service Interruptions
While we do our best to meet estimated delivery windows, delays may occasionally occur due to weather, customs clearance, carrier disruptions, or peak shipping periods. If you need assistance with an in-transit order, please contact our Support team.